The terms, plainly put.

A1. These Terms apply to avnearth.com and the Unity Bean website (our websites), which are operated by Agriculture Value-Chain Network Ltd, a company registered in England and Wales under company number 14482448, whose registered office is at 128 City Road, London EC1V 2NX (AVN, we, us). AVN trades as AVN Earth and Unity Bean. By using our websites you accept these Terms.

A2. Using our websites. You may use our websites for lawful purposes only. You must not try to gain unauthorised access to our websites or systems, interfere with how they work, upload anything harmful, or collect data from them by automated means without our permission.

A3. Our content. The content of our websites, including text, images, the AVN Earth and Unity Bean names and logos, and farmer stories, belongs to AVN or is used with permission. You may view and share it for personal or internal business use with credit to AVN, but you may not copy, sell or reuse it commercially without our written permission. Farmers’ images and stories are shared with their consent, and must not be used out of context.

A4. Information on our websites. We work to keep our websites accurate, but the information on them is general and may change. It is not legal, compliance or investment advice. EUDR and other compliance decisions should be based on your own advice and on the records we provide to you under contract.

A5. Links. Our websites may link to other sites. We are not responsible for their content or privacy practices.

A6. Your information. How we use any personal data you give us through our websites is explained in the AVN Privacy Policy.

A7. Availability and liability. We do not promise that our websites will always be available or free of errors. To the extent the law allows, we are not liable for any loss arising from your use of our websites. Nothing in these Terms limits liability that cannot lawfully be limited.

B1. Who you buy from. Unity Bean coffee is sold by Agriculture Value-Chain Network Ltd, trading as Unity Bean. These Terms apply to orders and subscriptions placed through the Unity Bean website. Business customers, such as cafés and retailers, buy under a separate written agreement, which takes priority over this Part.

B2. Prices and orders. Prices are shown in pounds sterling and include any VAT that applies. Delivery charges are shown before you pay. Your order is an offer to buy. A contract is formed when we confirm that your order has been accepted or dispatched. If we cannot supply your order, for example because a coffee has sold out, we will tell you and refund anything you have paid.

B3. Delivery. We deliver to addresses in the United Kingdom unless the website says otherwise. We aim to dispatch within the time shown at checkout. The coffee is your responsibility once it is delivered to the address you gave us.

B4. Changing your mind. If you are a consumer, you can cancel your order within 14 days of receiving it by contacting us, as long as the coffee is unopened and in its original sealed packaging. Because coffee is a food product, we cannot accept returns of coffee once its seal has been opened, unless it is faulty. We will refund the price of returned coffee and the standard delivery charge within 14 days of receiving it back. You pay the cost of returning it unless it is faulty or we sent the wrong item.

B5. Faulty or wrong items. If your coffee is damaged, faulty or not what you ordered, contact us within 30 days and we will replace it or refund you. This does not affect your legal rights under the Consumer Rights Act 2015.

B6. Subscriptions. If you subscribe, we will charge you and send coffee at the frequency you choose until you cancel. You can pause, change or cancel your subscription at any time before your next billing date, through your account or by contacting us.

B7. Farmer statements and traceability. Unity Bean coffee is traceable to the farms that grew it. The farm and value information we show you is based on records held on the AVN Platform and is provided in good faith.

B8. Contact and law. For orders, contact us at [email protected]. This Part is governed by the law of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you keep the protection of the law where you live, and you may bring a claim in your local courts.

Part C applies to everyone given an account on the AVN Platform, our internal system for farm, plot and harvest records. Its central rule is that Technicians and Administrators may access and use farmer information only for the purposes it was collected for, and only as far as their role and assignment require. Read it in the full Terms of Use (PDF).